Q1: Your factory or trading company?
We are a factory with rich experience of import and export trade.We provide OEM&ODM services. Some famous foreign supermarkets and we often collaborate.
Q2: Where is your factory?How can I get here?
Our factory is located in Suzhou City, which is in the middle of Yangtze River Delta,next to Shanghai. You could get here by plane or train, then we will pick you up by car.
Q3: How can I get the samples?
1)Our existing sample
We can offer free samples, but the postage and tax to be paid by the customer
2)Customized sample
Color:Can make sample based on any color for pen base on PMS NO.
Toning fee: US$50-US$80
Logo: can be imprint by silk printing or heat transfer on the pen, in customized color according to the PMS number.
more color logo printing or toning fee, please contact us directly.
Q4: about our Return Policy.
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Q5: What will you provide services?
If you do not mind, you can tell us the following information, you are factories, wholesalers, purchasing, dealers, consumers or do engineering, design, or home. We can provide a detailed explanation to you. You will also patiently answered every question. We have established a customer complaint side, if you are not satisfied with our service, you can directly tell us via e-mail or telephone. We answer all questions for you.
Q6: How to contact us?
Contact: Ray.wang
TEL:+86or +86051268297508
Whatsapp: +86
Or you can click the contact supplier and the chat now to contact us, we will reply you at the first time.